Privacy Policy

Last updated: April 2026

LaunchLab LLC ("LaunchLab," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website launchlabnyc.com or engage with our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you contact us or submit a form.
• Usage Data: Information about how you interact with our website, including pages visited and time spent.
• Communications: Records of communications between you and LaunchLab, including emails and SMS messages.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you relevant communications about our services
• Improve our website and service offerings
• Comply with legal obligations
• Send SMS messages related to appointment reminders, service updates, and follow-ups (only with your consent)

SMS Communications

By providing your phone number and engaging with our services, you consent to receive SMS text messages from LaunchLab LLC. These messages may include appointment confirmations, reminders, and service-related updates. Message and data rates may apply. You can opt out at any time by replying STOP to any message.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our business operations (e.g., CRM platforms, communication tools)
• Legal authorities when required by law

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, though this may affect website functionality.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

[email protected]
LaunchLab LLC
30 N Gould St Ste N, Sheridan, WY 82801</